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Refund policy

Learn more about our refund policy and what you need to know.

If I have a project with Baianat and I decided not to continue working right after the first payment, can i get a refund? 

You can get a refund in case we haven’t yet started working on your project by any means and you decided not to continue working with us, you get your full payment refunded. 

What if we are halfway through the project, can I get a refund?

Unfortunately you cannot get a refund if we already started working on your project and finished working, unless we have some unfinished parts then you can get a refund on those along with all the service documents and files.

Is there a specific duration for refund?

No, you can ask for a refund at any time through the project since we deliver you a service and not a product.

What can I do to ask for a refund?

To ask for a refund, simply contact our sales team at sales@baianat.com